Case Study: Fully Managed Service with Dark Web Monitoring for a Self-Employed Advisor

March 5, 2024

Tracy Weldrick

Summary

When a self-employed advisor was struggling to meet their regulatory requirements by effectively demonstrating robust cyber security, we were there to help. Cyber security is complex, we made it simple. We addressed their immediate needs by implementing 24/7 monitoring, running a dark web analysis, and securing their data backups through our managed service. 

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About the Client

The client is a regulated self-employed Advisor facing growing pressure to demonstrate robust cyber security practices. Their customers, entrusting them with confidential data, demanded assurances about data protection and backup procedures. The client recognised they needed a secure solution to address their customers’ concerns and comply with relevant regulations.  

The Client’s Challenge

The client lacked the resources and expertise to demonstrate their cyber security posture effectively. Existing systems did not provide visibility into security threats or data protection measures. This made it difficult to answer customer queries about data security and compliance.  

Recognising the need for a robust and verifiable solution, the client selected OneCollab as their preferred cyber security advisor. With OneCollab’s all-in-one solution, the client found a cyber security partner capable of addressing their immediate needs while also providing ongoing support and expertise.  

Key Outcomes

  • Single pane of glass view: Simplified cyber security management in one solution with 24/7 monitoring and support  
  • Enhanced oversight and reporting: Monthly reports provide comprehensive information to address customer questions about cyber security, fostering trust and transparency  
  • Faster Incident Response: Dark web monitoring system proactively identifies potential breaches, enabling a faster response to security incidents before they escalate  

OneCollab’s Solution

OneCollab was selected as the preferred provider to build and operate the following capabilities and services:  

  • Implemented OneCollab’s fully managed cyber security solution including data back-ups  
  • Conducted a comprehensive review of all emails associated with the client and family to identify any potential breaches exposed on the dark web  
  • Provide a reporting solution for the client to directly address the customers’ cyber data protection concerns  

OneCollab implemented their managed cyber security service, providing the client with 24/7 monitoring, support, and secure data backups. 

A comprehensive dark web report revealed a series of previously unknown breaches impacting the client and their family members. These breaches occurred in 2018, 2021 and even as recently as 2023. OneCollab did not just identify the breaches; they took the extra step to analyse the findings and provide actionable insights.  

Additionally, OneCollab provides regular monthly cyber reports. These reports confirmed the client’s current level of protection and addressed key questions their customers might have about cyber security.  

OneCollab’s managed service proved to be remarkably affordable, user-friendly, and easy to understand. The Advisor was very satisfied with OneCollab’s service and particularly liked how easy it was to understand the cyber risks involved.  

“It was so simple to implement, and now I feel confident talking to my customers about cyber protection.” Self-Employed Advisor, December 2023.

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