Ransomware Payments: To Pay or Not to Pay

Ransomware Payments: To Pay or Not To Pay

February 23, 2024

Ollie Rayburn


Faced with ransomware infiltration, businesses find themselves at a crossroads: yield to demands or stand resolute against extortion? Law enforcement recommends against it, yet some companies opt to comply.  

The stakes are high. The failure to detect ransomware potentially resulting in the encryption, exfiltration, and public exposure of vital business data. The financial fallout and the exorbitant demands of the ransom further compound the severity of the situation. Once a ransom ultimatum lands on a company’s doorstep, the die is cast, leaving the organisation vulnerable and at the mercy of cybercriminals. 

For executives at the helm, the weighty decision looms large: succumb to the demands or resist at all costs? The decision to pay or not to pay the ransom demands is a critical one which can have far-reaching consequences. In this comprehensive article, we’ll explore the complexities of ransomware payments, examining the pros and cons of paying ransomware. 

The Rising Threat of Ransomware Attacks 

2023 was a big year for ransomware groups, even as law enforcement around the world continued to crack down on attackers. ransom attacks

 Palo Alto Networks’ Unit 42 revealed a staggering 49% increase in victims reported by ransomware leak sites, with nearly 4,000 posts documented. Exploiting zero-day vulnerabilities, attacks like the MOVEit Transfer software breach were attributed to the CL0P Ransomware Gang. These attacks impacted over 8,000 organizations worldwide. Notably, the United States bore the brunt of these attacks. Manufacturing, professional services, and high-tech industries were among the hardest-hit sectors.

Should You Pay the Ransom? Law Enforcement says ‘No’ 

When faced with the daunting prospect of a ransomware attack, the question of whether to pay the ransom can weigh heavily on business leaders. However, law enforcement agencies worldwide are unequivocal in their stance: paying the ransom only serves to embolden cybercriminals and perpetuate their illicit activities.  

Does paying ransomware work?

Reason #1: There’s No Guarantee You’ll Get the Data Back 

Paying the ransom is akin to playing a dangerous game of chance, with no assurance of success. Once the ransom is paid, hackers hold all the cards, and there’s no obligation for them to uphold their end of the bargain. Moreover, the anonymity of cryptocurrency transactions makes it easy for hackers to abscond with the payment, leaving businesses empty-handed and humiliated. 

Reason #2: When You Pay the Ransom, It Only Encourages the Criminals to Launch More Attacks 

By succumbing to the demands of cybercriminals, businesses inadvertently fuel the cycle of ransom attacks. The funds extracted through ransom payments serve as a financial lifeline for hackers, empowering them to refine their tactics and target even more organisations.  

Reason #3: You’ll Be Targeted Again 

Paying the ransomware payment not only acknowledges the effectiveness of the ransom hacker’s tactics but also paints a target on the victimised business for future attacks. Cybercriminals thrive on perceived vulnerabilities, and a successful ransom payment signals to them that the company is ripe for exploitation. Subsequent attacks are not only likely but may also demand higher sums — the more you give, the more they’ll come back for. 

Reason #4: The Hacker May Simply Increase the Demand 

Once ransomware payments are made, there’s no guarantee that the ordeal is over. Hackers may exploit the victim’s willingness to pay by escalating their demands, leading to a never-ending cycle of extortion. Moreover, the lack of ethical constraints means cybercriminals have no qualms about exploiting businesses for financial gain, making it imperative for organisations to stand firm against such coercion. 

Reason #5: Your Cyber Insurance Rates Could Go Up 

While cyber insurance offers a safety net for businesses grappling with the fallout of ransomware attacks, paying the ransom can have unintended consequences. Not only does it embolden hackers, but it also signals to insurers that the company is susceptible to future attacks, potentially resulting in higher premiums. Despite the allure of insurance coverage, businesses must weigh the long-term implications of paying the ransom. They must balance this against the short-term relief it may provide.

Understanding the Decision to Pay Ransoms 

Despite official recommendations against it, some organisations opt to comply and pay the ransom, this is driven by a variety of factors outlined below. 

Should Companies Pay the Ransom?

Reason #1: Faster Recovery Time 

One compelling reason behind the decision to pay the ransom is the desire for expedited recovery. When faced with the prospect of prolonged downtime and exorbitant recovery costs, some companies see paying the ransom as a pragmatic solution. In their view, the immediate restoration of critical assets outweighs the potential risks and moral implications. 

Reason #2: Damage to Business 

The disruptive impact of ransomware extends beyond financial losses, often leaving a trail of reputational damage in its wake. For businesses, the public disclosure of a ransomware attack can erode customer trust and confidence, leading to further revenue decline. In a bid to mitigate these adverse effects, some organisations opt to pay the ransom, preferring to keep the incident under wraps. 

Reason #3: Excessive Recovery Costs 

At its core, the decision to pay the ransom boils down to a cost-benefit analysis for many businesses. When the expenses associated with recovery efforts surpass the ransom amount, paying up may seem like the most pragmatic course of action. In such scenarios, organisations are compelled to weigh the potential repercussions of non-compliance against the financial toll of ransomware-induced disruption. 

Reason #4: Protection of Sensitive Data 

Threat actors often threaten to expose sensitive information unless their demands are met. Faced with the prospect of compromised customer and employee data, some companies opt to acquiesce to the ransom demands. This is seen as a means of safeguarding their stakeholders’ interests. For these organisations, the potential fallout from data exposure far outweighs the alternative of non-payment. 

The Best Solution — Ransomware-Ready Backups   

Amidst the daunting landscape of ransomware attacks, the prospect of losing vital data or succumbing to extortion can appear bleak. Yet, acquiescing to ransom demands is seldom the optimal recourse for organisations grappling with the aftermath of such attacks. The inherent risks far outweigh any potential benefits, underscoring the imperative to refrain from capitulating to extortionist demands. Nonetheless, the imperative to recover lost or compromised data remains paramount. 

Fortunately, alternative avenues for data recovery exist – ransomware-ready back-ups. By diligently backing up critical files and data, organisations can safeguard against the perils of ransomware attacks, ensuring the availability of multiple copies even in the event of compromise. These backups serve as a lifeline, enabling organisations to maintain operational continuity while alleviating the pressure to meet extortionist demands. 

Embracing a ransomware-protection backup solution empowers organisations to fortify their defences against ransomware attacks, offering robust and high-security protection. With a comprehensive backup and disaster recovery plan in place, organisations can effectively mitigate the risks posed by ransomware attacks. They can minimise the costs associated with downtime, thereby safeguarding their invaluable assets against the perils of cyber extortion.


The pivotal question persists: to pay or not to pay? Despite resounding admonitions from law enforcement agencies worldwide, some organisations find themselves compelled to tread the path of compliance. They are driven by the urgency of expedited recovery or the imperative to safeguard sensitive data. Yet, amidst this perilous decision-making, one truth remains steadfast: the power to thwart extortion lies not in capitulation, but in resilience. 

Ransomware-ready backups emerge as a beacon of hope amidst the darkness. By embracing robust backup solutions and fortifying their defences, organisations can chart a course towards resilience, safeguarding their invaluable assets against cyber extortion. The choice is clear: fortify or falter, resist or relent. The decision is yours. 

Ready to fortify your organisation against ransomware attacks and bolster your disaster recovery plan? Look no further. Partner with OneCollab for a ransomware-ready backup solution that ensures robust protection and peace of mind. Don’t leave your assets vulnerable – secure your future with OneCollab today. 

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